This Privacy Policy describes how and when Bookie Club (“we”, “our”, or “us”) collects, uses, and shares information when you purchase an item from us, contact us, or otherwise use our services through our website.
Personal Information We Collect
To fulfill your order, you must provide us with certain information, such as your name, email address, postal address, payment information, and details of the product that you’re ordering. You may also choose to provide us with additional personal information if you contact us directly.
Why We Need Your Information and How We Use It
We rely on the following legal bases to collect, use, and share your information:
- Contractual Obligations: To provide our services, such as fulfilling your order, settling disputes, or providing customer support.
- Consent: When you have provided affirmative consent, such as signing up for our mailing list. You may revoke your consent at any time.
- Legal Compliance: To comply with a legal obligation, court order, or in connection with legal claims, including retaining purchase information for tax purposes.
- Legitimate Interests: To improve our services or comply with our terms and policies.
Information Sharing and Disclosure
We share your personal information only in limited circumstances, including:
- Service Providers: We engage trusted third parties, such as delivery companies, to perform functions necessary to provide our services. We share your information only as required to perform these services.
- Business Transfers: If we sell or merge our business, your information may be disclosed as part of that transaction, as permitted by law.
- Legal Obligations: We may disclose your information if required to respond to legal processes, enforce our terms and policies, or prevent illegal activity.
Data Retention
We retain your personal information for as long as necessary to provide our services and as outlined in this Privacy Policy. We may also retain data to comply with legal obligations, resolve disputes, or enforce our agreements. Personal information is generally stored for up to 4 years, unless required longer under Australian law.
International Data Transfers
Your personal information may be stored or processed outside Australia, such as in the US. When transferring data internationally, we ensure appropriate safeguards are in place to comply with Australian privacy laws.
Your Rights Under Australian Law
Under the Australian Privacy Act 1988, you have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete personal information.
- Erasure: Request deletion of your personal data, subject to legal or regulatory requirements.
- Complaint: Lodge a complaint with us or the Office of the Australian Information Commissioner (OAIC) if you believe we have breached Australian privacy laws.
Cookies
Cookies are small pieces of data stored on your device. We use cookies to enhance your experience, track website usage, and provide a more personalized service.
You can modify your browser settings to decline cookies, though this may limit website functionality.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, operational needs, or Australian legal requirements.
Contact Information
For questions about this Privacy Policy, to access or update your information, or to make a complaint, please contact us at:
Bookie Club
Email: [email protected]
Postal Address: 202 Johnston St, Fitzroy VIC 3065, Australia
Phone: +61402071437
If you are not satisfied with our response to your privacy concerns, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.